Privacy Policy

When you visit our Website, we may collect the following types of information:

We collect personal information only when you voluntarily provide it, such as when you:

• Please make a booking or inquiry through our Website.
• Contact us via email or forms on the Website.

This may include:

• Name
• Email address
• Phone number
• Payment details (processed securely through third-party payment providers)

We may collect non-personal data automatically, such as:

• IP address
• Browser type and version
• Pages visited and time spent on our Website
• Device and operating system information
• Cookies and tracking technologies

We use your information for the following purposes:

• To process bookings and reservations.
• To communicate with you regarding your inquiries or bookings.
• To improve our Website and services based on user experience.
• To comply with legal obligations.

Our Website uses cookies and similar tracking technologies to enhance user experience. Cookies help us:

• Understand how visitors interact with our Website
• Remember user preferences for future visits
• Improve Website performance

You can modify your browser settings to refuse cookies, which may impact some Website features.

For visitors from the European Economic Area (EEA), we process your data based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Consent : When you provide personal data voluntarily (e.g., subscribing to our newsletter).
• Contractual Necessity : When processing is required to fulfill a booking or service.
• Legitimate Interest : When processing is necessary for Website improvement, analytics, or security.
• Legal Obligation : When required to comply with legal or regulatory requirements.

Your consent matters. Under GDPR, you have the right to withdraw your consent at any time. We respect your decision. If you wish to do so, please contact us.

We do not sell, trade, or rent your data. However, we may share it with:

• Service Providers – Third-party providers who assist with payment processing, analytics, or email communications.
• Legal Authorities – If required by law, court order, or to protect our rights.

All third-party service providers adhere to strict privacy policies.

Rest assured, we implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, we understand that no online transmission is 100% secure, and we encourage you to take precautions while sharing sensitive data online.

Under India's Information Technology Act, 2000 and its 2011 IT Rules, we:

• Maintain reasonable security practices to protect personal data.
• Use encryption and secure payment gateways for financial transactions.
• Store sensitive information securely to prevent unauthorized access.

Under GDPR and Indian IT laws, you have the right to:

• Request access to your data.
• Request correction or deletion of your information.
• Object to processing based on legitimate interest.
• Withdraw consent for marketing communications.

Please get in touch with us at book@riverternlodgebhadra.com to exercise these rights.

Our Website may contain links to third-party websites (e.g., booking platforms, travel guides). We are not responsible for their privacy practices, so we encourage you to review their privacy policies before providing any information.

Our Website may be accessed from different countries, allowing personal data to be transferred across borders. We ensure such transfers comply with applicable data protection laws, using safeguards where required.

We may periodically update this Privacy Policy. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page regularly.

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

• book@riverternlodgebhadra.com
• +91-9480022108
• Rivertern Lodge Bhadra, Behind Ranganathaswamy Temple, Tarikere, Lakkavalli, Karnataka 577115

Thank you for visiting River Tern Lodge, Bhadra! Your privacy is important to us.